Any attendee who has purchased a ticket to Summit LA17 and is unable to attend due to any reason including, but not limited to, a medical or personal matter, scheduling conflict, unforeseen circumstance, or a force majeure event (e.g., act of God, war, terrorist activity, labor dispute, strike, civil unrest, or failure of electricity or telephone service) must inform Summit Series in writing via email by the following dates:

• If a cancellation request is received prior to January 1, 2017 100% of the cost of ticket sale, less a registration processing fee of 10% will be refunded. The remaining portion of the ticket cost is not eligible for any form of refund.
• If a cancellation request is received prior to March 1, 2017, 75% of the cost of ticket sale will be refunded. The remaining portion of the ticket cost is not eligible for any form of refund.
• If a cancellation request is received prior to May 1, 2017, 50% of the cost of ticket sale will be refunded. The remaining portion of the ticket cost is not eligible for any form of refund.
• If a cancellation request is received prior to July 1, 2017, 25% of the cost of ticket sale will be refunded. The remaining portion of the ticket cost is not eligible for any form of refund.
• No refunds will be made if a cancellation request is received on or after July 1, 2017. 

Registrations are non-transferable. Refunds will be paid within forty-five (45) days after the cancellation request is received.

After the above deadlines have passed absolutely NO EXCEPTIONS to the policy will be made. There will be no refunds, credits, or any transfers of any kind for any reason of the non-refundable portion of the ticket cost as outlined above.

You are encouraged to purchase insurance that would cover cancellation in the case of any conflict, emergency or other issue.

Credits applied from a previous event are non-transferrable and are eligible for a one time use.

*If you need to cancel your registration, please let us know by clicking the message symbol at the bottom right hand corner of your screen*

Did this answer your question?