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Summit Series Events FAQ
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Summit Series Cancellation & Transfer Policies
Summit Series Cancellation & Transfer Policies
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Written by Perry DeCoveny
Updated this week

We understand plans change, so we offer refunds and credits on a limited basis.

We are happy to refund your full ticket purchase (less applicable credit card processing fees) if you cancel by before August 1, 2024. After August 1, 2024, we will issue a credit according to the guidelines below.

If you purchased your ticket using a previously issued credit and need to cancel, we will reissue that credit back to your account and your credit will retain its original expiration date.

All event credits expire 1 year from the date of issuance.

Cancellation Credit Guidelines:

  • If you cancel 75+ days prior to the event, we will convert 100% of the price you paid for your ticket into a future event credit.

  • If you cancel 60-75 days prior to the event, we will convert 75% of the price you paid for your ticket into a future event credit.

  • If you cancel 30-59 days prior to the event, we will convert 50% of the price you paid for your ticket into a future event credit.

  • If you cancel 10-29 days prior to the event, we will convert 25% of the price you paid for your ticket into a future event credit.

  • If you cancel less than 10 days prior to the event, we will not be able to provide you with any future event credit and your ticket will be forfeited.

Event lineups are subject to change. Unfortunately, we cannot extend credits or refunds on cancellations requested due to lineup changes.

Travel Insurance

For additional protection, we encourage attendees to purchase travel, medical, and/or trip cancellation insurance. For example, some of the most popular travel insurance providers are Allianz, GeoBlue and Travel Guard. The attendee’s credit card or employer may also provide certain coverage. For information about how to contact Summit Series, please visit our contact page.

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